Pre-Order Policy
Dan River Antiques
Pre-Order Policy
This Pre-Order Policy explains how presale and pre-order purchases work at Dan River Antiques. By placing a pre-order, you agree to the terms below. It works alongside our Shipping Policy, Refund & Return Policy, and Terms of Service.
What Is a Pre-Order?
A pre-order (or presale) lets you reserve a product — most often a new trading card release — before it's officially available, so you can secure sought-after product that may sell out quickly.
When Pre-Orders Ship
- Pre-order items ship on or shortly after the product's official release date, not at the time of purchase.
- The expected release date is shown on the product page and in your order confirmation email.
- Release dates are set by manufacturers and distributors and may occasionally change. If a date shifts significantly, we notify you by email.
Payment & Pricing
- Payment is collected at the time you place your pre-order, which reserves your product.
- Pre-order pricing is locked at purchase. If the market price rises or falls before release, your price will not change — and we will never cancel your order because a product's value increased.
Mixed Orders (Pre-Order + In-Stock)
If your order contains both pre-order and in-stock items, the entire order ships together once all items are available. To receive in-stock items sooner, please place them in a separate order.
Cancellations & Refunds
- Once a pre-order item has shipped, our standard Refund & Return Policy applies (30-day window, prepaid return shipping, no restocking fees).
- If a release is canceled by the manufacturer, or we are otherwise unable to fulfill your pre-order, you receive a full refund automatically.
Changes to Release Dates
Because release dates are outside our control, occasional delays can happen. A manufacturer's date change is not a defect in your order, and it doesn't obligate us beyond fulfilling your pre-order or, at your request, refunding it in full. We will always keep you informed of significant changes.
Pre-order questions?
Email support@danriver.shop with your order number — or check your reservation on our Track Your Order page.

