Track Your Order
Dan River Antiques
Track Your Order
Follow your package every step of the way — from our hands to your door.
Enter your tracking number
Your tracking number is in the shipping confirmation email we sent when your order left our facility. Can't find it? Check your spam or promotions folder — or email us and we'll resend it.
Your Order's Journey
You receive an order confirmation email right away at the address used at checkout.
We verify, inspect, and carefully pack your items. Antiques, collectibles, and trading cards get protective packing. No tracking exists yet at this stage — that's normal.
You receive a shipping confirmation email with your tracking number. Early scans can take 24–48 hours to appear in the carrier's system.
Your package travels to you, free of charge, anywhere in the United States.
Enjoy! And remember — every order is covered by our 30-day return policy with prepaid return shipping.
Pre-Order Reserved?
Check Your Reservation Status
Pre-order items ship on or shortly after their official release date, so tracking activates later than regular orders. Your reservation is confirmed and held under the email used at checkout. To get a status update on your reserved item, enter your details below — our team confirms your reservation and expected ship window by email, usually within 1 business day.
Reminder: you can cancel any pre-order for a full refund at any time before it ships — see our Pre-Order Policy.
Common Tracking Questions
Carrier scans often lag, especially early in transit or during busy periods — your package is usually still moving. If nothing changes for 5+ days, email us and we'll open a trace with the carrier.
Check around your property, with household members, and with neighbors — carriers sometimes scan a package as delivered slightly early. If it hasn't appeared within 48 hours, contact us within 7 days of the marked delivery date and we'll resolve it with you.
First check spam and promotions folders. If your order was placed more than 3 business days ago and there's still no email, contact us — we'll confirm your order status and resend your tracking link.
Email us within 7 days of delivery with photos of the item and packaging — we'll arrange a replacement or full refund at no cost to you. Details in our Refund & Return Policy.
Need help finding your order?
Email support@danriver.shop with your order number and we'll track it down together. (Mon–Fri, 9 AM – 6 PM EST)
Dan River Antiques · 530 Monroe St, Danville, VA 24541, United States